Microsoft
United States, Washington, Redmond
The Microsoft Devices Organization has responsibility for the end-to-end physical supply chain for Microsoft’s vast array of existing and next-generation hardware including: Surface, Xbox, Accessories, Games, more. The Device Repair Operations group is responsible for delivering world-class support and repair experiences for Surface, Xbox, and Microsoft hardware customers around the globe. As a Senior Repair Network Operations Program Manager within Device Services, you will play a critical role in managing the operational and financial health of Microsoft's repair network. This role sits at the intersection of business operations, finance, supply chain, and partner management. You manage forecasting, financial governance, purchase order management, invoicing operations, and network performance reporting to ensure our partner ecosystem is effectively supporting current and future business demand. This is a high-impact opportunity to enhance Microsoft’s repair strategy, strengthen partner relationships and deliver improvements in operational excellence. The ideal candidate is highly analytical, detail-oriented, and comfortable working across finance, procurement, operations, and external partners to drive accountability, operational excellence, and business outcomes. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Partner Financial Management
Operational Performance Management
Business Operations & Continuous Improvement
Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
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Supply Chain Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.