Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Full Time Highrise Reception in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As a Front Desk Security Professional at a hotel and resort location, you will welcome guests, manage visitor access, monitor security-related activity, and provide exceptional customer service and communication. You will serve as a visible, approachable presence, helping to deter incidents while supporting a positive guest experience. Join Allied Universal, where our agile, reliable, and innovative teams put people first and act with integrity.
Position Type: Full Time
Pay Rate: $21.75 / Hour
Job Schedule
What You'll Do
- Provide customer service to hotel and resort guests, visitors, and staff by carrying out site-specific security-related procedures, front desk policies, and emergency response activities when appropriate.
- Greet and direct guests and visitors, maintain a professional front desk presence, and assist with access-related questions in accordance with location procedures.
- Monitor entry activity, verify authorized access as required, and document visitor information, deliveries, and other front desk activity.
- Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, escalating matters according to site-specific procedures.
- Maintain accurate logs and reports for incidents, access-related activity, and shift communications.
Minimum Requirements
- At least 2 years of security-related experience is required.
- Loss prevention experience is preferred.
- Comfort using a computer or tablet is preferred.
- Customer service experience is preferred.
- A guard card or license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.