At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
In this role in UnitedHealthcare Employer & Individual, you will support and manage strategic partnerships for the UnitedHealthcare Store and UHC Hub, advancing access to health, wellness, virtual, and digital offerings for consumers.
The Product Manager will manage and oversee key partner and vendor relationships, ensuring alignment with business objectives and operational requirements. The role is responsible for advancing vendor contracts, managing ongoing partner performance, supporting implementations, and coordinating cross-functional work across UnitedHealthcare and Optum.
Working with Strategic Partnership leadership, the Product Manager will identify operational opportunities, support business recommendations, and independently manage assigned vendor relationships. The Product Manager will serve as a primary point of contact for select vendors, overseeing relationship management, performance monitoring, governance activities, contract execution, and issue resolution. The role requires the ability to navigate a complex matrixed environment, manage multiple priorities, and drive work forward with limited direction.
The Manager role is a critical team member to help:
- Vendor Contracting: Work directly with external partners and UHC Procurement to advance contract negotiations, renewals, amendments, pricing discussions, approvals, and execution while coordinating Legal, Clinical, Compliance, Employer, Network, Operations, and Technology stakeholders
- Relationship Management: Serve as the primary day-to-day relationship manager for assigned Store and Hub vendors, maintain strong partner relationships, resolve issues, and support alignment between vendor performance and business objectives
- Vendor Performance and Governance: Manage vendor performance through scorecards, business reviews, operating metrics, growth opportunities, service-level monitoring, and governance activities; identify risks and recommend improvement actions
- Implementation and Portfolio Management: Support vendor onboarding, launches, enhancements, and portfolio changes while coordinating cross-functional stakeholders to support delivery and operational readiness
- Proactive Collaboration: Independently drive initiatives, manage competing priorities, influence stakeholders, and build strong relationships across UnitedHealthcare, Optum, and external partners
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 3+ years of demonstrated experience in vendor management, account management, contract management, product management, consulting, procurement, or related business functions
- Experience in partnership management, contract negotiation, and vendor relations
- Experience working directly with external vendors, suppliers, or strategic partners
- Experience managing vendor performance, governance reviews, service-level expectations, operating metrics, or business reviews
- Experience independently managing multiple initiatives, changing priorities, and ambiguity while meeting commitments with limited direction
- Demonstrated experience influencing stakeholders and driving alignment across cross-functional teams
- Demonstrated success creating and maintaining external and internal business relationships
- Willing and able to travel up to 10%, depending on business need
Preferred Qualifications:
- Experience supporting product launches, implementations, or operational readiness activities
- Experience preparing executive-level communications, presentations, or business recommendations
- Experience communicating with technical and non-technical stakeholders across multiple business units
- Experience working across legal, procurement, operations, compliance, and technology organizations
- Healthcare industry experience
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.