Microsoft
United States, Washington, Seattle
The Windows + Devices, Design + Research team is hiring a Senior UX Researcher to help shape the future of Windows in an AI world. In this role, you will lead research that informs how AI shows up across Windows, from the features people use every day to the places where the OS, apps, and AI meet real work.
This is a technical research role. You will work side by side with the engineers and scientists building local models, and your research will influence decisions about model behavior, fine-tuning, and the tradeoffs that shape what ships. You'll help teams frame the right questions early and stay close through iterative development and post-launch learning.
We're looking for a researcher who is fluent in how modern AI models work. You understand models and pipelines at a real level, can hold a substantive conversation about model behavior, and know the difference between a model problem and a product problem. You've built genuine depth in how AI systems work, whether through hands-on work with models, evaluation systems, or study of their limitations.
You bring real experience researching AI experiences, whether that's human-AI interaction, LLM-mediated products, quality measurement, or trust and safety, and you hold a clear point of view on what good looks like. You thrive in ambiguity, bring clarity to complexity, and answer unspoken questions with precision, depth, and durability.
You put people first, both the customers you study and the teammates you work with. You raise the craft bar of the researchers around you and mentor others as they grow.
If you are energized by shaping the future of Windows in an AI world and want your research to reach more than a billion people, we would love to hear from you.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
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UX Research IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.