Wells Fargo
CHANDLER, AZ
+ 1 other location
About this role:
Wells
Fargo is seeking talent to join the
Enterprise
Complaint
s
, Remediation
s
& Loudspeaker
(
ECRL
)
, housed
within the
Chief Operating
Office
(COO) for a
202
7
summer internship. Learn more about the career areas and lines of business at
wellsfargojobs.com
.
The
Enterprise Complaint
s
, Remediations & Loudspeaker
Early Talent program
offer
s
the opportunity to
learn and gain meaningful work experience while growing your
business acumen
. At Wells Fargo, we are committed to a strong business-control infrastructur
e, protecting
the business and provid
ing
positive
client experience.
Participants have an opportunity to choose their career path through a competitive internship that may result in an offer into the
2-year rotational analyst program
.
Enterprise Complaints, Remediations & Loudspeaker
(ECRL)
bring
together key functions from across the company to help customers when they have concerns or have been
adversely impacted
by Wells Fargo. ECRL provides leadership and oversight in complaint management, remediation, redress, mediation, and the Wells Fargo Loudspeaker program. ECRL
listens to
and learns from our customers and employees and provides robust analysis and real-time insights back
to
the business for ongoing customer and business improvements
:
*Through posting to this job requisition, you will choose which business you would like to consider.
Eligible applicants will have an opportunity to learn more about the listed internship opportunities and
interview for
programs based on interest and availability.
The summer internship program is a professional development program providing participants with a 10-week overview of Wells Fargo and a high-level understanding of the company's operations, business strategies, and corporate culture. The internship experience includes relationship building, relevant work assignments, coaching, performance feedback sessions, and informative learning sessions with key
stakeholders
.
The internship
is des
igned
to provide undergraduate students with
an experiential overview of the
applicable team
within
Enterpr
ise
Complaints, Remediations & Loudspeaker
and how they support developing, executing and supporting a streamlined approach to each of their individual businesses and the
enterprise
. The program incorporates real-world scenarios and experiences to help prepare you for a rewarding
career at Wells Fargo.
The competitive internship program targets exceptional juniors and is a pipeline program where successful interns may receive an offer to return the following year to join the full-time Analyst Program.
#earlycareers
Program Date:
Summer 202
7
.
40-hour
work week. Daily working hours
are based
on business
need
.
Des Moines, IA
Phoenix, AZ
Participate in formal programming and workshop initiatives
Review various assignments to become familiar with policies and procedures for which answers can be quickly obtained, related to low-to-medium risk tasks and deliverables
Receive direction from managers in a matrixed environment and exercise independent judgment while developing understanding of compliance and risk management requirements for the supported area
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Currently pursuing a bachelor’s degree in the following majors: Business Administration, Accounting, Analytics & Data, Business Intelligence, Communication, Computer Science, Finance, Economics, Engineering, Finance, Government, Management and Risk Management, Mathematics, Physics, Political Science, Policy & Management, Pre-law, Real Estate, Statistics, Technology, or related business field with an expected graduation between December 2027 – June 2028
Involvement in extracurricular enrichment activities through one or more of the following: volunteerism, student organization involvement, study abroad program(s), leadership position(s), non-profit involvement
Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Familiarity with AI‑powered productivity tools (such as chat‑based assistants and built‑in features like Microsoft Copilot) to support everyday tasks including research, organizing information, and creating presentations with a strong interest in learning and using these tools responsibly.
Strong analytical and critical thinking skills, with the ability to use data insights, learn quickly, adapt to change, and support innovative solutions.
Ability to execute with urgency, support business reporting and project management, drive operational excellence, and adapt effectively to change with an enterprise mindset.
Strong communication and relationship-building skills, with the ability to foster an inclusive environment and actively seek and apply feedback.
Business acumen and business analysis skills, with a strong service orientation and the ability to support solutions that drive clients and business impact.
Ability to act with integrity, identify and manage operational risks, and apply regulatory compliance principles to support well-controlled operations.
Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.
Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this
posting
, we encourage you to apply for other opportunities with Wells Fargo. After
submitting
your application, please
monitor
your e-mail for future communications.
Posting End Date:
29 Sep 2026
*Job posting may come down early due to volume of applicants.
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
To request a medical accommodation during the application or interview process, visit
Disability Inclusion at Wells Fargo
.
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.