Amazon
Dubai, ARE
The Channel Team Lead – Hub Delivery will be responsible for overseeing and guiding a team of Account Development Executives (ADEs) tasked with onboarding, and managing local retail partners in Amazon's Hub Delivery program. This is a leadership role that combines field execution with strategic vision, ensuring that ADEs achieve activation, and performance targets while maintaining Amazon's high delivery standards. The Channel Lead will serve as coach, problem-solver, and results driver, enabling their team to succeed in a dynamic, goal-oriented environment.
Key Job Responsibilities
Lead, mentor, and develop a team of ADEs, ensuring consistent execution of Amazon's Hub Delivery model
Provide hands-on coaching in prospecting, onboarding, and performance management
Foster a culture of accountability, commitment, and field excellence
Monitor team KPIs across operations, activation, and delivery quality
Identify systemic issues within territories and implement corrective action plans
Partner with Operations, Last Mile, and Program teams to resolve systemic issues impacting delivery quality
Provide consolidated field insights to improve program design, partner experience, and scalability
Key job responsibilities
The Channel Team Lead – Hub Delivery will be responsible for overseeing and guiding a team of Account Development Executives (ADEs) tasked with onboarding, and managing local retail partners in Amazon's Hub Delivery program. This is a leadership role that combines field execution with strategic vision, ensuring that ADEs achieve activation, and performance targets while maintaining Amazon's high delivery standards. The Channel Lead will serve as coach, problem-solver, and results driver, enabling their team to succeed in a dynamic, goal-oriented environment.
Key Job Responsibilities
Lead, mentor, and develop a team of ADEs, ensuring consistent execution of Amazon's Hub Delivery model
Provide hands-on coaching in prospecting, onboarding, and performance management
Foster a culture of accountability, commitment, and field excellence
Monitor team KPIs across operations, activation, and delivery quality
Identify systemic issues within territories and implement corrective action plans
Partner with Operations, Last Mile, and Program teams to resolve systemic issues impacting delivery quality
Provide consolidated field insights to improve program design, partner experience, and scalability
Speak, write, and read fluently in English
1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
Experience in data analysis
Experience in operations management
Bachelor's degree
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