Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer - Dispatch Center in Chandler, AZ, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Security Officer at a dynamic technology, media, and telecommunications location, you will monitor communications, coordinate responses to security-related events, manage access control activities, and support routine patrol operations. Your visible presence and exceptional customer service will help deter incidents while supporting a welcoming environment. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work every day.
Position Type: Full Time
Pay Rate: $24.72 / Hour
Job Schedule
What You'll Do
- Provide customer service to clients, visitors, contractors, and delivery personnel by carrying out site-specific procedures, access-control protocols, and emergency response activities appropriate for a technology, media, and telecommunications location.
- Monitor and dispatch calls, alarms, and service requests; document incidents, notifications, and response actions in accordance with site-specific policies.
- Coordinate communications between on-site personnel, management, emergency responders, and Allied Universal leadership during incidents and critical situations.
- Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns through established communication channels as needed.
- Conduct regular and random patrols around the business and perimeter, and report observed access-control concerns, equipment issues, or unusual activity.
Minimum Requirements
- At least 1 year of security-related experience is required.
- CPR and First Aid certification is preferred.
- Comfort using a computer or tablet is preferred.
- Access control and badge experience is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.