Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Unarmed Customer Service Patrol in Roanoke, VA, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. As an Unarmed Patrol Officer with Allied Universal, you will monitor and patrol a manufacturing and industrial location, maintaining a visible presence to help deter security-related incidents. You will conduct routine rounds, respond to alarms and access-control needs, support badge processes, and deliver outstanding customer service. Join a caring, agile team that values reliability, innovation, teamwork, and integrity while helping create a welcoming environment for employees and visitors.
Position Type: Full Time
Pay Rate: $19.50 / Hour
Job Schedule
What You'll Do
- Provide customer service to clients, visitors, students, faculty, staff, and contractors while carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
- Conduct regular and random unarmed patrols of buildings, grounds, parking areas, and perimeter locations, reporting unusual conditions or maintenance concerns.
- Monitor access points and visitor activity in accordance with site procedures, helping to deter unauthorized access to restricted areas.
- Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel and documenting activities.
- Prepare clear, accurate reports and maintain communication with Allied Universal leadership and site contacts regarding daily activities and incidents.
Minimum Requirements
- Customer service experience is preferred.
- CPR certification is preferred.
- Alarm panel experience is preferred.
- Access control and badge experience is preferred.
- Comfortable using a computer or tablet is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.