Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities
- Serve as Scrum Master for Agile teams and facilitate sprint ceremonies
- Coach teams on Scrum, Kanban, Agile values, and continuous improvement
- Remove impediments, manage dependencies, and escalate risks as needed
- Partner with Product Owners and stakeholders to improve backlog readiness, transparency, and delivery outcomes
- Track Agile metrics and use insights to improve team performance and predictability
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
- 5+ years of Agile delivery experience, including 3+ years as Scrum Master, Agile Coach, or Agile Practitioner
- Experience coaching technology teams and working with distributed global teams
- Experience with Agile tools such as Azure DevOps, Jira, Rally, or equivalent
- Solid knowledge of Scrum, Kanban, SAFe, and Lean principles
- Proven solid facilitation, communication, conflict-resolution, and stakeholder management skills
Preferred Qualifications
- CSM, PSM, SAFe Scrum Master, SAFe Agilist, or Agile Coaching certification
- Experience with enterprise Agile transformation or coaching multiple teams
- Healthcare, insurance, regulated industry, DevOps, or Continuous Delivery experience
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.