Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We are seeking a reliable and detail-oriented System Administrator to manage, maintain, and improve our incentive software while overseeing the accurate intake, processing, security, and output of system and operational data. This role is responsible for ensuring the stability, performance, and protection of operating systems, and related platforms, while providing timely technical support to internal users and promoting strong documentation and data quality practices. The ideal candidate combines strong troubleshooting and analytical skills with a proactive approach to system optimization, security, and process improvement.
Primary Responsibilities:
- Manage and monitor data inputs from various sources, ensuring timely and accurate entry into the system
- Coordinate the flow of data outputs, including generating reports and facilitating data delivery to stakeholders
- Establish and maintain data quality standards by identifying, investigating, and resolving errors or inconsistencies
- Collaborate with team members to define, document, and improve process flows related to data management
- Develop and implement automation strategies for data intake, data output, and ongoing maintenance activities
- Conduct regular quality assessments to measure calculation accuracy, data integrity, and process reliability
- Handle exceptions and inquiries related to data processing with professionalism, accuracy, and efficiency
- Perform root cause analysis on data discrepancies and implement preventive measures to minimize recurrence
- Manage data input/output processes and archival activities in accordance with business requirements
- Apply SQL and Python knowledge, where available, to support data processing, analysis, automation, and troubleshooting
- Use Varicent tool knowledge where applicable; Varicent experience is optional
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Bachelor's degree in information systems, Data Science, or a related field or equivalent experience
- Experience with data management, reporting tools, and quality assurance methodologies
- Proven solid organizational skills and the ability to multitask in a dynamic environment
- Proven excellent communication and teamwork abilities
Preferred Qualification:
- Proficiency with relevant software, automation tools, SQL, and Python
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.