Pfizer
United States - Pennsylvania - Collegeville
+ 1 other location
This role holds user experience design and architecture accountability for Medical Affairs' AI-powered platforms and digital products. It owns the design of workflows and interfaces for all products and ensures they are adopted. This role drives how AI agents behave, where human judgment must remain in the loop, and defines end-to-end workflows. This role is accountable for facilitating discovery workshops, designing interfaces, and conducting usability testing directly with users.
The role operates within a tightly coupled technical pod, working directly under Architecture leadership and in continuous partnership with Engineering and Product Owner leads, while also serving as the senior experience voice in front of Medical Affairs business stakeholders— arbitrating design trade-offs and building the trust needed to transform business process workflows.
Serve as AI Experience and Workflow Design Lead within Medical AI Acceleration and Delivery organization, reporting to Architecture Lead. This role owns experience architecture end-to-end for Medical Affairs' AI-powered platforms and digital products, defining the future-state workflows, and AI-first operating models that deliver measurable business and colleague outcomes at enterprise scale. This role leads by influence across Medical Affairs, product, and engineering, — designing user experiences and leveraging AI tools and agents to accelerate delivery. The AI Experience and Workflow Design lead frames complex transformation problems, arbitrates competing design decisions, and is accountable for whether AI-enabled workflows earn trust and adoption in production.
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
#LI-PFE
The annual base salary for this position ranges from $162,900.00 to $271,500.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
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Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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