Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Compliance with both Optum and client business unit requirements
- Build reports using multiple functional data sources such as HCM, Compensation, Payroll, Benefits, Time Tracking, and Finance
- Design, build, and maintain Workday reports including Advanced Reports, Matrix Reports, Composite Reports, and Dashboards
- Ensure report accuracy, performance optimization, and data integrity
- Troubleshoot and resolve Workday reporting and data-related issues
- Participate in Workday quarterly release reviews and reporting enhancements
- Stay updated on Workday reporting capabilities and contribute to continuous improvement initiatives
- Change Control process of requests through migration to Production tenants
- Assist with resolution of issues, tracks issues and provides updates to peers, leadership and clients with minimum supervision
- Supports any application upgrades, maintenance, security, access
- Monitoring interface errors
- Monitor integration schedules to ensure not failures or issues
- Monitor ServiceNow queue for urgent requests and ticket assignments
- Work directly with Client & Informatics to document requirements & expected results
- Ability to write queries, reports and work with dashboards to support end user needs
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Undergraduate degree or equivalent experience
- 6+ years of Workday Time Tracking experience
- Years of experience working with Workday Reporting
- Solid hands-on experience with Workday Report Writer and Calculated Fields
- Understanding of Workday business objects and data sources
- Exposure to HR, Payroll, or Finance business processes within Workday
- Proven solid analytical and problem-solving skills
- Proven excellent communication and collaboration abilities
- Willingness to learn and grow in a dynamic Workday environment
- Willingness to work in US business hours
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.