Pfizer
Costa Rica - San Jose
+ 1 other location
Global Payroll Time & Attendance Associate
Job Summary
The
Global
Payroll Time & Attendance Associate supports accurate, timely, and compliant timekeeping activities across multiple countries and employee populations. This role collects and validates time data, resolves exceptions, supports time-off and attendance processes, completes payroll-related audits, and ensures approved time information is transferred accurately to payroll.
The associate partners with Payroll, People Experience, managers, Digital/HRIS teams, service centers, and external vendors to resolve issues, support system changes, and improve the colleague experience. The role also contributes to documentation, testing, governance, and continuous improvement initiatives.
Key Responsibilities
Time & Attendance Operations
Collect, review, and validate time and attendance data according to established payroll calendars and country requirements.
Generate time and attendance reports and prepare approved information for transfer to payroll systems.
Review timecards for missing punches, incomplete records, incorrect schedules, pay-code issues, and other discrepancies.
Research and resolve timekeeping inquiries and cases submitted by colleagues, managers, and business partners.
Process approved timecard corrections and historical adjustments in accordance with documented procedures.
Support the timekeeping and payroll impacts of short-term disability, parental leave, military leave, and other applicable leave programs.
Support time-off balance validation and reporting across global markets.
Monitor recurring activities and deadlines to help ensure payroll inputs are completed accurately and on time.
Communicate via email, ticket or call to vendors, and Digital, as needed to ensure that technology, integrations, interfaces and other system components are functional.
Respond to Tier 3 colleague inquiries, related to Time Off and Time and Attendance as referred by the HR Service Center.
Engage in project work as assigned and collaborate with other internal stakeholders and teams to ensure testing and successful implementation of changes and automations.
Ensure all necessary audit processes are implemented and followed to assure Sarbanes-Oxley, external and internal audit compliance.
Basic Qualifications
Bachelor’s degree in Business, Accounting, Finance, Information Systems or a related area and 1 year of experience in a Centralized Services role OR an Associate's degree with four years of experience.
Knowledge and experience in Time and Attendance and payroll calculation and processing.
Trilingual: Spanish, English and preferable Portuguese, but it could be another third language.
Strong analytical, research, and problem-solving skills.
Strong attention to detail and commitment to data accuracy.
Ability to follow documented procedures, controls, approval requirements, and processing deadlines.
Effective written and verbal communication skills.
Ability to manage competing priorities in a deadline-driven environment.
Ability to work effectively with colleagues and stakeholders across countries, functions, and time zones.
Ability to maintain privacy and confidentiality.
Preferred Qualifications
Experience with ADP Workforce Manager, Kronos, Workday, Dayforce, ServiceNow, ADP EV6, or comparable platforms.
Knowledge of timekeeping concepts such as schedules, punches, pay rules, overtime, premiums, holidays, accruals, and historical corrections.
Experience with audits, reconciliation, controls, and exception reporting.
Experience supporting system testing, implementations, or process improvements.
Proficiency with Microsoft Excel, including data comparison, filtering, formulas, pivot tables, and report validation.
Experience working in a global, regulated, or shared-services environment.
Certified Payroll Professional, or similar professional designation.
The annual base salary for this position ranges from $61,700.00 to $102,800.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 7.5% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided applies to the Tampa, FL location only. The salary range provided does not apply to any other United States location or locations outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make
accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email
disabilityrecruitment@pfizer.com
. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
People Experience